General Terms and Conditions of Afilli Homes e.U.
§1 Applicability to Entrepreneurs and Definitions
(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in their version valid at the time of ordering. A consumer within the meaning of these terms and conditions is any natural person who enters into a legal transaction that is not part of their business operation (§ 1 KSchG).
§2 Conclusion of a Contract, Storage of the Contract Text
(1) The following regulations concerning the conclusion of the contract apply to orders placed through our online shop at https://www.afilli-homes.at/.
(2) In the event of a contract conclusion, the contract is concluded with:
Afilli Homes e.U.
Yeliz Kurt
Salzburgerstrasse 43
A-5500 Bischofshofen
Commercial Register Number/GISA Number: 37775056
(3) The presentation of goods in our online shop does not constitute a legally binding offer, but is an invitation for the consumer to order goods. By placing the desired order, the consumer makes a binding offer to conclude a purchase contract.
(4) Upon receiving an order in our online shop, the following rules apply: The consumer submits a binding offer by successfully completing the ordering procedure in our online shop.
The order is placed in the following steps:
The consumer can go back to the page where their details are entered and correct any input errors or cancel the order by closing the browser before submitting the order.
(5) Storage of the contract text: We store the contract text and send the order details and our terms and conditions by email. You can also view the terms and conditions anytime at https://www.afilli-homes.at/products/pages/terms. You can view past orders in our customer area under My Account --> My Orders.
§3 Prices, Shipping Costs, Payment, Due Date
(1) The prices indicated include statutory VAT and other price components. Shipping costs will be added.
(2) The consumer has the option to pay via bank transfer, PayPal, or credit card.
§4 Delivery
(1) Unless otherwise clearly stated in the product description, all items offered by us are ready for shipment within 1-7 business days. The vases offered by Afilli Homes e.U. are made to order using a 3D printing process.
§5 Retention of Title
We retain ownership of the goods until the full payment of the purchase price has been made.
§6 Consumer Right of Withdrawal
Consumers have the right to withdraw from the contract under the following conditions.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
Withdrawal Conditions
To exercise your right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unequivocal statement (e.g., a letter sent by post or email).
Afilli Homes e.U.
Yeliz Kurt
Salzburgerstrasse 43
A-5500 Bischofshofen
Email: info@afilli-homes.at
I/We () hereby revoke the contract concluded by me/us () regarding the purchase of the following goods ()/the provision of the following service ()
Ordered on ()/Received on ()
Name of the Consumer(s)
Address of the Consumer(s)
Signature of the Consumer(s) (only if notification is made on paper)
Date
(*) Delete as appropriate.
§8 Purchase of Online Vouchers, Payment Options, and Shipping
Voucher orders are made through the Afilli Homes e.U. online shop at www.afilli-homes.at.
To keep ordering costs as low as possible, vouchers can be paid for by credit card or online transfer in the online shop and sent to you by email free of charge. Persons aged 18 and over are entitled to order or purchase value and service vouchers. All prices listed are gross prices.
§8 Redemption of Vouchers
Vouchers are provided with a one-time code needed to redeem the voucher. The customer is responsible for keeping the voucher template confidential. Afilli Homes e.U. is not responsible for the misuse of the voucher template. Each voucher can be redeemed until the entire balance is used. Vouchers can be ordered 24/7 from our online shop. If you have any questions or need assistance, you can contact us by email at info@afilli-homes.at.
Vouchers cannot be redeemed for cash. If the consumption value is lower than the voucher value, the remaining balance stays on the voucher and can be used for a future purchase.
Invoicing with tax identification can only occur at the time of voucher redemption (UStG).
Value vouchers are valid for one year from the date of purchase.
Right of Withdrawal
The provisions of the Consumer Protection Act (KschG) and the E-Commerce Act apply. If the customer is a business, the right of withdrawal is excluded. Customers who are consumers within the meaning of the Consumer Protection Act (KschG) can withdraw from a distance contract (or a distance contract declaration) within 14 working days. The withdrawal period begins upon receipt of the goods according to § 11 FAGG. It is sufficient for the withdrawal declaration to be sent within the period without providing reasons.
The withdrawal declaration can be sent by post: Afilli Homes e.U., Salzburgerstrasse 43, 5500 Bischofshofen, Austria or by email to: info@afilli-homes.at.
Sending the withdrawal declaration within the time frame without reasons is sufficient. In case of loss, theft, or depreciation of vouchers, no replacement can be provided by Afilli Homes e.U.
§9 Complaints
In case of incorrect delivery or defective products, we will exchange the goods. In case of a valid complaint, the return shipping costs will be reimbursed by Afilli Homes e.U.
§10 Manufacturing and Quality
Our vases are made using a complex 3D printing process from PLA, an environmentally friendly material based on renewable resources. The vases are designed exclusively for indoor use and should not be exposed to temperatures above 40°C or direct sunlight, as this can cause deformation.
Each vase is unique, and the individual layer structure and small irregularities are characteristic of the manufacturing process and do not constitute a defect. The colors displayed may slightly differ from the actual product. Please note that our specifications do not imply a legally binding guarantee of certain properties.
Legal warranty rights apply to all products offered in our shop.
§11 Liability Limitation
Our PLA vases are specially designed for use with dry flowers and are not waterproof. For use with fresh flowers, the included, recyclable polypropylene (PP) insert must be used, which is also made via 3D printing. Before each use with water, the insert must be checked for tightness.
The delivery does not include any floral decorations that may appear in the images. The color, size, and design of the vases correspond to the descriptions in the shop and cannot be claimed later.
Claims for damages – particularly those arising from breach of contract, fault at the time of contract conclusion, or tort – are excluded against Afilli Homes e.U. and its agents, unless the damage was caused by intent or gross negligence.
This liability limitation does not apply to damages resulting from injury to life, body, or health.
The European Commission provides an Online Dispute Resolution (ODR) platform, which can be found at the following link: European Commission Online Dispute Resolution Platform. We are not obliged and do not participate in a dispute resolution process before a consumer dispute resolution body.
§12 Warranty
The legal warranty regulations apply.
§13 Language of the Contract
The contract language is exclusively German.
AGB Status November 2024
AGB created free of charge by agb.de